Home / Information / Accessibility statement

Accessibility statement

The Royal Palace undertakes to make this site accessible, in accordance with the law of 19 July 2018 on the accessibility of websites and mobile applications of government organisations.

This accessibility statement applies to:

Compliance status

This website is partially compliant. Non-compliances and exemptions are listed below.

Preparing your statement

An external accessibility audit was conducted. This audit consisted of a simplified analysis.
You can view the simplified audit report here.

Inaccessible content

  • Not all links have a label that describes their function. 
  • Not all images contain alternative text. 
  • Not all pages are structured with headings.
  • The text alignment is incorrect on some pages.
  • Navigation within forms may cause issues for keyboard and assistive technology users.
  • The contrast between text and background is insufficient on several pages.
  • The language of the page content or language changes within a page are not detected by assistive technologies.
  • The focus is not always visible when navigating with the keyboard.
  • Manual zoom is disabled on the multilingual home page.

Proposed alternatives

There are currently no alternatives available for inaccessible content.

Contact details

If you have any questions or comments about the digital accessibility of our website, please contact us at the following email address: info@monarchie.be(link sends e-mail)

Complaints procedure

If you are not satisfied with the response, you can file a complaint with the Director of Media and Communications of the Royal Palace via the following email address: cp@kppr.be(link sends e-mail) 

Civil List

If the above person does not respond or if the answer is not satisfactory, you can contact the Intendant of the Civil List at the following email address: ic@kppr.be(link sends e-mail) 

Improvement plan

Steps have been taken to develop a new website from the end of 2025. These steps will continue.

Pending the new website, the following measures will also be taken on the current website:

Non-descriptive links will be provided with a label that clearly describes their function. 

The technical errors will be resolved by our supplier:

• insufficient contrast
• keyboard navigation and visibility of focus
• page structure and headings
• missing alternative text for meaningful images….

On pages where the text alignment is incorrect, a more suitable technique will be applied.

This statement was prepared on 23/07/2025.

The statement was last revised on 24/07/2025